Lithium Tribal Knowledge Base (TKB)

Take a Tour...

Learn the benefits that Lithium Tribal Knowledge base offers to customer communities!

This brief tutorial series shows you the authoritative, and yet social aspects, of the TKB. You'll see an article, navigate around the community knowledge base, and watch someone create an article from existing forum content. You'll learn how community members collaborate to create more valuable and up-to-date articles. You'll also get a tour of the knowledge base dashboard which some community members use as their article workspace. And finally, you'll catch a glimpse of the tools that community managers and administrators can use to configure how open or restricted a knowledge base can be.

Tutorials within the tour include:

Content	Time
1 - TKB Overview	8:53
2 - Exploring the Knowledge Base	5:59
3 - Creating an Article	6:35
4 - Adding Value to Articles Over Time	4:15
5 - Managing Articles in the KB Dashboard	6:25
6 - Maintaining Control	2:00

Take the Free Tour Today!