Real-Time
Social Media Monitoring
Listen, Measure and Track with Lithium SMM
The simplest, most intuitive way to measure and manage social media. Monitor your brand, competitors and customers instantly and easily. Qualify for a 14-day trial with up to 25 searches.
All Plans Include:
Unlimited Results
You’ll never be charged based on the number of results returned. Change and modify searches quickly and easily.
Metrics and Reporting
Our real time dashboard populates with social media mentions, graphs, sentiment and quotes to give you actionable insight at a glance.
Assignments
Respond to customers, critics and prospects quickly and easily. Track team activity in response to social media within the assignment dashboard.
Automated Sentiment
We automatically detect sentiment so you can better manage your reputation within social media.
Detailed Product Information
Social Media Coverage
- Historical data for searches
- Over 100 million sources from blogs, photo and video sharing sites, Twitter, social networks, forums and mainstream news
- Automatically updated real-time data
- Easily and instantly create your own searches using boolean operators
- Real time market intelligence: Edit or add searches anytime, for free
- Customized email alerts to you and your team
- Add public social media sources to the crawl
- Spam filtering
Social Media Analysis
- See the most important social media data first
- Analysis of emerging themes in social media conversations
- Automated sentiment analysis
- Human override of machine scored sentiment values
- Continually improving sentiment as machine "learns" from human override
- Volume, Share of Voice, Sentiment Trend, and other interactive graphs
- Automated extraction of consumer quotes: wishes, wants, loves, hates
- Export social media content as .csv or .html
- Export graph data as .csv or .html
Team Collaboration
- License designed for multiple users
- Save, tag, and share social media items
- Customize and brand workspaces
- Digital dashboard viewable by any invited user
- Create tasks and assign them to colleagues
- Track responses and team response times
- Generate reports on social media outreach
