CX Live 2018
Melbourne

Download the report

Register Now

Join us on Wednesday, 31 October for our CX Live event in Melbourne as we build the next generation of customer engagement together!

At this one-day event, hear from fellow Lithium customers and talk through the challenges and opportunities so many of you face. Also, learn from Lithium leadership about what we’re up to and where we're heading, including demos of our newest offerings.

Where: Grand Hyatt Melbourne; 123 Collins St, Melbourne VIC 3000, Australia

When: 31 October, 8am - 6pm AEDT

Agenda:*

    • 9:00 - Arrival / Coffee
    • 9:30 - Welcome by Lithium's CEO Pete Hess
    • 10:15 - Lithium's Product Roadmap
    • 11:00 - Morning Tea Break
    • 11:20 - Customer Success Story
    • 11:45 - Panel Session - Creating a holistic digital customer experience
    • 12:30 - Lunch
    • 13:30 - Afternoon Breakout Sessions
      • Session 1: Global Trends in Community Engagement
      • Session 2: Bots and Lithium (SMM & Messaging focused)
    • 15:15 - Afternoon Tea Break
    • 15:30 - Afternoon Workshops
      • Workshop 1: How to create your own ROI model for Lithium's solutions
      • Workshop 2: How to leverage SMM & Community for Crisis Management
    • 17:00 - Cocktail Drinks Reception

*subject to change