Social Strategies that turn Customers into Fans

Download the report

Watch on Demand

Available On Demand

It’s beyond broadcasting; it’s creating an experience.

When it comes to building out strategies for engaging with our customers on social, it is crucial to create a meaningful and personal experience at the right digital moment. What does that mean? It means delivering a compelling, relevant, and powerful message to your customer- or prospective customer- on the channel they are on, at the right time. Simply sharing a tweet won’t satisfy a customer, but providing them with opportunities to engage and interact with your brand will prove long-term results, if you play your cards right.

During this discussion-style webinar, we covered how to take a fresh and creative approach to customer engagement. Featured speakers Anna Pettus, TechStyle’s VP of Strategic Operations and Lithium Technologies’ solutions guru, Brian French understand the challenges of digital customer engagement and offer an inspiring perspective on how to make it work.

It is no secret: building and maintaining good relationships with people is imperative to customer loyalty and retention. People do not want to be targets; people desire genuine connection. Watch this webinar to learn how to:

  • Create authentic interactions on digital channels
  • Leverage social technologies for complete customer care
  • Develop social strategies that are sure to surprise and delight
  • Build long-term relationships with customers that will drive true results

View the webcast replay to learn more.