Webcast:
Get the most from social customer service

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In the rapidly evolving world of social customer service, companies want to learn from those who went before to make sure they are as efficient as possible.

Join us for a roundtable discussion featuring customers who have unique perspectives on the high-volume and always visible social customer service function. They've lived through the social (r)evolution and have come out on the other side.

Learn from Yahoo! And TELUS – become a social leader in your organization and help shape your social strategy for the long-haul. Sign up for the interactive webinar and learn:

  • How Yahoo! and TELUS evolved their social customer service departments
  • How they define social success to management
  • What they’d do differently in hindsight
  • Tips for embarking on your own social journey

Featured Speakers

Scotty Jackson
Sr. Strategy Manager
TELUS

Neil Deluca
Sr. Manager, Social Media Engagement,
Yahoo!