Lithium Named a 2016 “Visionary” in Gartner Magic Quadrant for CRM Customer Engagement Center

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“Visionaries are ahead of many competitors in delivering innovative products and delivery models. They anticipate emerging and changing needs for customer service and move into the new sectors associated with them.”

Learn why Gartner, the world's leading information technology research and advisory company, placed Lithium in the Visionary quadrant, for four consecutive years.

Download the Gartner report and learn:

  • How 14 vendors were evaluated and performed
  • Why there is a growing demand for cloud-based customer service applications that will support agents across multiple channels
  • The market needs for real-time analytics, mobile, and social engagement

Learn why Lithium is a Visionary for the CRM Customer Engagement Center.

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Gartner Magic Quadrant for the CRM Customer Engagement Center, Michael Maoz, Brian Manusama, 04 May 2016.

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