Inspire more fans with awesome customer experiences

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Available On Demand

If you didn’t have the chance to attend this recent webinar, we invite you to watch the replay.

Customer experiences matter – in fact, more and more customers site a bad customer experience as the reason for leaving a brand. Often, it takes just one bad experience to lose a customer forever and the bar for a good experience is only rising.

Lithium Technologies’ VP of Product Marketing, Leslie Jordan and StubHub’s Customer Service and Social Media leader, Mary Hill, will discuss how to overcome the challenges of keeping hyper-connected customers happy.

She will share her tips on how to:

  • Deliver great customer service even in times of crisis
  • Exceed customer expectations by encouraging agents to go above and beyond for customers
  • Grow a loyal community of fans by enabling them to help each other
  • Ensure your customers are getting a consistent experience across channels

View the webcast replay to learn more.

Featured Speakers

Leslie Jordan headshot

Leslie Jordan
VP Product Marketing
Lithium Technologies

Mary Hill headshot

Mary Hill
Customer Service and Social Media Manager